Privacy Policy
1. Introduction
Interscale Financial Technologies Limited ("Interscale," "we," "us," or "our") is committed to protecting the privacy and security of your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our website (the "Site"), our platforms, and our related services (collectively, the "Services").
This policy applies to all users of our Services, including visitors, clients, investors, and partners. By accessing or using our Services, you acknowledge that you have read, understood, and agree to the practices described in this policy. If you do not agree, you must not use our Services.
2. Data Controller
For the purposes of data protection laws, the data controller is Interscale Financial Technologies Limited.
For inquiries regarding this policy or your personal data, please contact our Data Protection Officer at: privacy@interscale.finance
3. Information We Collect
We collect information that identifies, relates to, describes, or could reasonably be linked, directly or indirectly, with a particular individual or entity ("Personal Data").
A. Information You Provide Directly
- Account & Onboarding Data: Name, business email, corporate address, phone number, job title, government-issued identification (passport, national ID), proof of address, corporate registration documents, tax identification numbers, and ownership/beneficial ownership structures required for KYC/KYB/AML compliance via InterscaleID.
- Financial & Professional Data: Bank account details, payment information, transaction history, investment history, accreditation status, net worth, source of wealth, and professional qualifications.
- Communications: Records of your communications with us (email, support tickets, call recordings) and your preferences for receiving marketing.
- Platform Usage Data: Documents uploaded (e.g., invoices, contracts, project proposals), transaction details, bids, and any other information you submit through the Services.
B. Information Collected Automatically
- Technical & Log Data: IP address, browser type and version, time zone setting, browser plug-in types, operating system and platform, and other technology on the devices you use to access our Services.
- Usage Data: Information about how you use our Services, including pages viewed, links clicked, features used, and the timing, frequency, and pattern of your service use.
- Cookies & Tracking Technologies: We use cookies and similar tracking technologies to track activity and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
C. Information from Third Parties
- KYC/AML Providers: We receive verification results and risk scores from third-party identity verification and compliance screening providers.
- Financial Institutions: Banks or payment processors may provide transaction confirmation data.
- Public Sources: We may collect data from publicly accessible sources (e.g., corporate registries, sanctions lists) for due diligence purposes.
- Partners & Affiliates: Our business partners may share information necessary for service provision.
4. How We Use Your Information
We use your Personal Data for the following lawful purposes:
| Purpose of Processing | Lawful Basis |
|---|---|
| To provide, operate, and secure our Services (e.g., account management, transaction execution, platform functionality). | Performance of a contract, Legitimate Interest. |
| To conduct mandatory KYC/KYB/AML checks, fraud prevention, and compliance screening. | Compliance with a legal obligation, Legitimate Interest. |
| To facilitate transactions, including payments and settlements via InterscalePay. | Performance of a contract. |
| To manage our relationship with you, including notifying you about changes to our terms or policies. | Performance of a contract, Compliance with a legal obligation. |
| To administer and protect our business and the Services (including troubleshooting, data analysis, testing, system maintenance, support, reporting, and hosting of data). | Legitimate Interest. |
| To deliver relevant website content and measure the effectiveness of our communications. | Legitimate Interest, Consent (where required). |
| To use data analytics to improve our website, Services, marketing, and user experiences. | Legitimate Interest. |
| To make suggestions and recommendations to you about services that may be of interest. | Legitimate Interest, Consent (where required). |
5. How We Share Your Information
We may share your Personal Data with the following categories of third parties:
- Service Providers: Trusted third parties who perform services on our behalf, such as cloud hosting providers, KYC/AML verification providers, payment and fiat gateway processors, IT and system administration, and professional advisors (lawyers, auditors).
- Network Participants: As part of our Services, certain information (e.g., corporate identity, transaction status) will be shared with other verified participants on the Interscale Ledger network as necessary to execute a transaction, as governed by our Terms of Service.
- Regulatory & Government Authorities: Where required by law, regulation, legal process, or governmental request (e.g., tax authorities, financial regulators, law enforcement).
- Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company, under strict confidentiality obligations.
- With Your Consent: We may disclose your information for any other purpose with your explicit consent.
We require all third parties to respect the security of your Personal Data and to treat it in accordance with the law. We do not sell your Personal Data.
6. International Data Transfers
We operate globally. Your Personal Data may be transferred to, and processed in, countries other than your country of residence (e.g., Switzerland, the European Union, the United States, and Singapore). These countries may have data protection laws that are different from the laws of your country.
We ensure your Personal Data is protected by implementing appropriate safeguards as required by applicable law, such as:
- Transferring data to countries deemed to provide an adequate level of data protection by relevant authorities.
- Using Standard Contractual Clauses (SCCs) approved by the European Commission or equivalent frameworks.
7. Data Security
We have implemented robust technical and organizational security measures designed to protect your Personal Data from accidental loss, unauthorized access, use, alteration, and disclosure. These include encryption (both in transit and at rest), strict access controls, secure coding practices, and regular security assessments.
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
8. Data Retention
We will retain your Personal Data only for as long as is necessary for the purposes set out in this policy, or to comply with our legal, regulatory, accounting, or reporting obligations. Our retention periods are determined by:
- The ongoing need to provide our Services to you.
- Legal and regulatory "know-your-customer" and anti-money laundering obligations (which typically require retention for 5-10 years after the business relationship ends).
- The resolution of disputes or enforcement of our agreements.
9. Your Data Protection Rights
Depending on your location (e.g., if you are in the European Economic Area, UK, or Switzerland), you may have the following rights regarding your Personal Data:
- Right of Access: To request copies of your Personal Data.
- Right to Rectification: To request correction of inaccurate or incomplete data.
- Right to Erasure ("Right to be Forgotten"): To request deletion of your Personal Data, subject to certain legal exceptions.
- Right to Restrict Processing: To request that we suspend the processing of your Personal Data.
- Right to Data Portability: To request transfer of your data to another organization in a structured, machine-readable format.
- Right to Object: To object to our processing of your Personal Data, particularly where we rely on legitimate interest.
- Right to Withdraw Consent: Where processing is based on consent, you may withdraw it at any time, without affecting the lawfulness of processing based on consent before its withdrawal.
To exercise these rights, please contact us at privacy@interscale.finance. We may need to verify your identity before processing your request. You also have the right to lodge a complaint with a supervisory authority in your country of residence.
10. Third-Party Links
Our Services may contain links to third-party websites, plug-ins, and applications. Clicking on those links may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. We encourage you to read the privacy policy of every website you visit.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. The "Last Updated" date at the top of this page indicates when it was last revised. We will notify you of any material changes by posting the new policy on our Site and, where appropriate, through other communication channels. Your continued use of the Services after such changes constitutes your acceptance of the revised policy.
12. Contact Us
For questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Data Protection Officer at: privacy@interscale.finance